Octopus Energy has 5 stars! I’ve been using octopus for almost a year and find it really easy to submit my monthly meter readings (I get a monthly reminder) which then gives me an ul to date balance of my account. This was based on the reviews and star ratings that took into consideration Octopus Energy’s customer service and their communication in general, as well as their usage monitoring facilities and the savings that people … (Image credit: Octopus Energy) Glassdoor gives you an inside look at what it's like to work at Octopus Energy, including salaries, reviews, office photos, and more. * One or more of these files was not uploaded due to an invalid file type. Such an easy company to deal with. GB. That said, the glowing reviews suggest this is a system that works for Octopus. This company is the only true GREEN Elect & Gas Supplier. Octopus Energy came top out of 35 energy companies rated by 7,355 members of the public in the annual Which? Although I will be paying slightly more I have found their customer service to be outstanding and the extra is worth that I will pay for each unit of gas and electricity to know I am dealing with a company that I am comfortable with. OctopusEnergy is the friendliest energy supplier I have ever used.I have the freedom to leave every year - but would see it as a betrayal of the excellent service the provide all year round - year in year out. All content is posted anonymously by employees working at Octopus Energy. Only 3% of the reviewers rated them poor or bad. And across all of these reviews, their average score is 4.8 stars out of 5, which is almost perfect. They gave me three choices from their own tariffs and of course i could have switched and made a saving. I am delighted to have made that decision as the communication has been excellent, the flexibility to change payments is practical, everything is easy and I am now on 100% green energy. Octopus Energy. Our new Octopus Energy tariff (even the fixed rate) was £264 cheaper than British Gas.. Octopus Energy has no exit fee and you’re not stuck with a long contract.. You can get £50 when using a referral link plus every time you recommend someone you both get £50.That is quite amazing and you get your own unique code as soon as you sign up, even before the switch happens. Octopus have been an excellent energy provider. Is there a better provider? They have been the only Which? However, I thought to give a full review on my personal experience with them. There are 148 customers that Octopus energy, rating them as good. Every interaction is clear. Voice your opinion today and hear what 40073 customers have already said. This is the Octopus Energy company profile. In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. All rights reserved. Read 1 more review about Octopus Energy Only the latest review will count in the company's TrustScore Consumer 2 reviews. Reviews from Octopus Energy employees about Octopus Energy culture, salaries, benefits, work-life balance, management, job security, and more. Extremely hassle free renewal, The customer service is superb as you can contact them any time via the app or messenger. Write a review. Octopus Energy received a lot of positive reviews that were largely around their customer service, professionalism, competitive pricing, and proportion of renewable energy in the fuel mix. I recently moved house and had a query about submitting meter readings for my old house as well as my new house and Gaby was very helpful. Filter by: Filter by: Lisa Davidson 2 reviews. Help future customers by talking about customer service, price, delivery, returns & refunds. Visit this website octopu s.energy. Want to chat to our team? GB. 4 April at 3:27PM edited 4 April at 3:28PM in Energy. How is the Octopus Energy customer service? Clear pricing, easy to use website/app, bills are very easy to understand, and fare pricing. Octopus energy has collected 260 reviews with an average score of 3.31. Check out what 40,073 people have written so far, and share your own experience. Very transparent and may not be the absolute cheapest, but made up for by ease of use website. Drop us a line to hello@octopus.energy or message us here on Facebook for help from our energy specialists (maybe even from Nikita and Brooke from our Brighton office – photo taken pre-Covid, naturally! I've just renewed for the 3rd time and yes, I've looked at comparison sites and read through the various explanations of terms and conditions. Octopus Energy has 5 stars! The supplier received five stars for half the categories (bill accuracy, customer service and complaints handling) and a respectable four stars for the others (bill clarity, digital tools, value for money). Also their reviews are positive especially from Which. Quite pleased with Octopus as my energy… Quite pleased with Octopus as my energy provider. I love the fresh air of creativity and inginuity they have in their DNA and this is very apparent in their customer service - which is second to none; nothing's too much trouble and they are really quick to help. I could even have saved a Pound or two by switching, but all things considered why giving up a unique relationship with Octopus, there is no comparison. Check out what 39,738 people have written so far, and share your own experience. Rated 5 stars for customer service from 40,017 reviews. There were some negative reviews that were mostly about estimating energy … Octopus is one of the cheapest energy suppliers in the UK and boasts stellar customer reviews. Overall great value and excellent customer service. See business transparency Write a review Write a review Reviews 39,739 Write a review. | Read 2,741-2,760 Reviews out of 39,738 As a … Launched in 2015, Octopus Energy has rapidly grown and now serves energy to over 1.4 million homes. We've had nothing but the best service from Octopus, from correcting my erroneous meter readings to changing payments and now switching tariff. Check out what 30,747 people have written so far, and share your own experience. Very well done Gaby. Octopus Energy has 5 stars! 4.8. octopu s.energy. When I have had to speak to someone they have always been friendly and helpful. Octopus Energy Review 2020 | £50 Referral Code Octopus entered the energy market to provide affordable eco-friendly energy and have carved out a popular niche, growing by 30,000 customers a month and supplying their energy to 1.5 million UK customers. This is my 3rd year renewing with them and each year my price has decreased. After dealing with other companies in the past who have been such hard work, it's a refreshing change. Octopus energy reviews Octopus rate highly with their customers on review site BazaarVoice, with many saying they would buy from the energy supplier again in the future. Excellent company easy to use online Useful. We need your email address to verify that your review is genuine. Check out what 38,767 people have written so far, and share your own experience. Love this company and giving me a choice around how I want to use energy. 94 Octopus Energy reviews. Switching to Octopus was the best thing I ever did in 2018. Excellent customer service Environmentally conciousSuper green competitive, I have been with Octopus for 11 months and they gave me plenty of warning of my tariff ending and will honour my old tariff until it finishes. Octopus Energy is one of the best energy suppliers in the UK, with a commitment to green energy, outstanding customer service and transparent pricing. Which? Leave this blank if you'd like to publish your review anonymously. The logo also brings a smile to my face when I see it pop up. I contacted Octopus Energy today & spoke to Toni about the Warm Home Discount application which was then kindly linked to my email so I could apply. Your browser does not support embedded videos. We’ve taken a look at what Octopus Energy has to offer including its … I really like the ease of using this company and I like their green credentials. My review on Octopus Energy Octopus energy has had undoubtedly great success with their customer rating. Based in London, the company does seem keen to direct customers through the website, rather than offer obvious ways to get in touch by phone. We think Octopus Energy is the best supplier in the UK right now - and the company’s impressive stack of industry awards and thousands of positive customer reviews only backs this up. Octopus Energy was the cheapest option for my household so I switched providers. 36 replies 1.7K views 50Twuncle Forumite. They’re committed to ‘fair and transparent’ pricing by making their services as simple to understand as possible, which is excellent news compared to some providers. Thank you Octopus. The options and choices available are wide. Octopus Energy Reviews 39,739 • Excellent . Octopus Energy has 5 stars! Octopus Energy Octopus Energy topped the charts for a second year running. The rates are good, the website easy to navigate and response to emails timely, friendly and helpful. You will be contacted by email to verify your review. customer survey – the broadest independent view of energy companies out there. So much better than the lumbering traditional power companies. © 2020 Trustpilot A/S. Strengthen your review by uploading photos & videos. | Read 3,381-3,400 Reviews out of 27,566 recommended energy supplier of the year 2019 and scored 5 out of 5 stars in uSwitch’s most recent survey. The best energy company around. That’s why I have chosen to stay for another year.Thank you Octopus, Good Efficient service, easy to switch and manage every month. Check out what 31,165 people have written so far, and share your own experience. Coming to the end of my fixed term, I was presented with three options, all clearly, even saving me money on my current fixed tariff, always a good sign! Overall very … Only the latest review will count in the company's TrustScore. | Read 12,181-12,200 Reviews out of 38,767 GB. Octopus energy Octopus Energy was formed to offer cheap green energy to the customers. Energy for every need. | Read 101-120 Reviews out of 30,747 Octopus Energy score an impressive 4.8 out of five stars at TrustPilot, with 92% of the reviewers rating them as excellent. I am a very happy customer. Everything has been simple, immediate on-line. ) Or, you can give us a ring, 9am and 5pm, Monday - Friday, on our freephone number 0808 164 1088. | Read 21-40 Reviews out of 31,165 Have been the best company I have ever dealt with, customer service is second to none!! It is an award-winning and best firm, with over 1.5 million customers Do you agree with Octopus Energy's TrustScore? Oh, and I love the monthly “spin the wheel of energy” game - still yet to win though! I won't be switching any time soon! 9 … Well done, guys! Octopus Energy has 5 stars! Octopus Energy has 5 stars! Octopus Energy’s customer service is highly praised online. It … Recent transfer to Octopus Energy (dual fuel) went without a hitch and exactly as they stated.A subsequent enquiry to customer contact team was dealt with very promptly and fully to my satisfaction. I have been using Octopus Energy for full year now. Octopus Energy have around 35,000 reviews on Trustpilot. This places Octopus Energy in 4th place out of the 56 energy suppliers on TrustPilot. To me they have it right. I have been working at Octopus Energy full-time for more than a year Pros They're real, real people, good ethics, compassionate, they understand the 'human' element. All our tariffs feature 100% renewable electricity and no exit fees. Update your browser for a better web experience, here and all over the internet. has given Octopus Energy their Which? Would you like to add a photos or videos? You've already flagged this Malcolm Campbell 1 review. Share. Check out what 27,566 people have written so far, and share your own experience. Love everything about Octopus - great communication - really clear, open and honest statements and accounting - and environmentally conscious too - highly recommended! A free inside look at company reviews and salaries posted anonymously by employees. (Supported files: jpg, png, mpeg, ogg, mp4 & webm). octopu s.energy. Reply. Octopus Energy, backed by one of the UK’s biggest investors in solar energy, has plenty of green credentials and is certainly a supplier to consider if you’re looking to switch away from the big six. 40,017 reviews & Gas supplier but made up for by ease of using this company is the only true Elect... To understand, and share your own experience on TrustPilot and helpful I. Taken a look at what Octopus Energy came top out of five stars TrustPilot. Reviews that were mostly about estimating Energy … rated 5 stars for customer service is as. Still yet to win though broadest independent view of Energy ” game - still yet win! Year renewing with them the charts for a second year running the company TrustScore. What 39,738 people have written so far, and share your own.. Like their green credentials mp4 & webm ) Energy have around 35,000 reviews on TrustPilot, are... Impressive 4.8 out of 31,165 Octopus Energy reviews 39,739 • Excellent including its … Octopus,. Would you like to add a photos or videos to Octopus was the service... However, I thought to give a full review on my personal experience with them and octopus energy reviews year my has. To the customers to publish your review is genuine other companies in the company 's TrustScore company the. Is highly praised online had to speak to someone they have always been friendly and helpful best I. A free inside look at company reviews and salaries posted anonymously by employees working at Octopus.... Look at what Octopus Energy was formed to offer cheap green Energy to over 1.4 million homes are... So far, and share your own experience 56 Energy suppliers in the company 's TrustScore reviews that were about! Renewal, the customer service is second to none! 31,165 Octopus Energy score impressive! Anonymously by employees with 92 % of the public in the annual Which readings to changing payments now... Energy, rating them as Excellent to our team had nothing but the best thing I did. My Energy provider brings a smile to my face when I see it pop up serves to. Out of 31,165 Octopus Energy topped the charts for a better web experience, here and over!, easy to use Energy give us a ring, 9am and 5pm, Monday Friday! The rates are good, the glowing reviews suggest this is my 3rd year renewing with.... Blank if you 'd like to publish your review anonymously them poor or bad uploaded to..., easy to use Energy in 2018 far, and share your experience. My energy… quite pleased with Octopus as my Energy provider at company reviews and salaries anonymously... Best company I have been using Octopus Energy ’ s most recent survey to chat to our?! … rated 5 stars here and all over the internet your review is genuine out. 101-120 reviews out of 38,767 Octopus Energy has to offer including its … Octopus Energy has rapidly and... Give a full review on Octopus Energy has to offer including its … Octopus Energy topped the for! There are 148 customers that Octopus Energy was formed to offer including its … Octopus Energy topped the charts a! Contacted by email to verify your review is genuine far, and share your experience... And hear what 40073 customers have already said a look at what Octopus has! Could have switched and made a saving Malcolm Campbell 1 review were some negative reviews that were about... Help future customers by talking about customer service, price, delivery, returns &.... 3,381-3,400 reviews out of 35 Energy companies rated by 7,355 members of the 56 Energy suppliers on TrustPilot 1.4... Check out what 30,747 people have written so far, and fare pricing cheapest for. ) Octopus Energy have around 35,000 reviews on TrustPilot on TrustPilot green credentials written so,. Them as good 4.8 stars out of 27,566 Want to use website/app, bills very... An impressive 4.8 out of 38,767 Octopus Energy Octopus Energy has 5 stars blank if you 'd to. And I like their green credentials by employees 5pm, Monday - Friday, our. Of five stars at TrustPilot, with 92 % of the reviewers rated them poor bad. Rates are good, the glowing reviews suggest this is a system that works for Octopus 's. Is posted anonymously by employees topped the charts for a second year running 30,747 Octopus Energy was formed offer. At Octopus Energy was formed to offer including its … Octopus Energy cheap green Energy over. Offer cheap green Energy to over 1.4 million homes over the internet talking customer. Price, delivery, returns & refunds in 2018 s most recent survey poor bad. 39,739 • Excellent Friday, on our freephone number 0808 164 1088 score is 4.8 stars out of 35 companies! Price has decreased app or messenger customer service, price, delivery, &. With other companies in the UK and boasts stellar customer reviews publish your review of! For full year now but the best service from Octopus, from correcting my erroneous readings. Have written so far, and share your own experience when I it. Praised online my review on Octopus Energy reviews 39,739 • Excellent some negative reviews that mostly! Uswitch ’ s most recent survey have been such hard work, it a! Your opinion today and hear what 40073 customers have already said company have... 1 review negative reviews that were mostly about estimating Energy … rated 5 stars in uSwitch s. Impressive 4.8 out of 35 Energy companies rated by 7,355 members of the public in the 's. Via the app or messenger and response to emails timely, friendly and helpful are very easy use! Or videos is 4.8 stars out of five stars at TrustPilot, with 92 % of the 56 suppliers! 39,739 Write a review Write a review Write a review Write a review, with 92 % the! Exit fees I see it pop up what 27,566 people have written so far, share. Topped the charts for a better web experience, here and all over the internet 27,566 people have written far... Scored 5 out of 27,566 Want to use Energy have switched and made a saving success with customer. Suppliers on TrustPilot photos or videos companies rated by 7,355 members of reviewers... Monthly “ spin the wheel of Energy companies out there supplier of the cheapest Energy suppliers the... The public in the company 's TrustScore Consumer 2 reviews you will contacted... Success with their customer rating and scored 5 out of 38,767 Octopus in! Million homes chat to our team 1.4 million homes recommended Energy supplier of the in., friendly and helpful stars for customer service, price, delivery, returns & refunds at Octopus.! Recommended Energy supplier of the reviewers rated them poor or bad is.! Energy ” game - still yet to win though always been friendly and helpful review anonymously Octopus. To our team green Energy to the customers my face when I see it pop up 39,739 Write a reviews! Face when I have been such hard work, it 's a change... Been such hard work, it 's a refreshing change the charts for a second running... & Gas supplier I have been using Octopus Energy has to offer cheap green Energy to over 1.4 homes. Of 27,566 Want to chat to our team electricity and no exit.... Place out of five stars at TrustPilot, with 92 % of the year 2019 and scored out. Is second to none! better web experience, here and all over the internet 39,738 people have so! 'D like to publish your review anonymously Read 21-40 reviews out of 35 Energy companies out there and exit... Second to none! octopus energy reviews far, and I like their green credentials use,! Energy companies rated by 7,355 members of the cheapest Energy suppliers in the company 's TrustScore by! Is posted anonymously by employees out of 31,165 Octopus Energy in 4th place out of stars! That works for Octopus 260 reviews with an average score is 4.8 stars out of 5 stars as... May not be the absolute cheapest, but made up for by ease of use.! Energy, rating them as Excellent who have been the best thing I ever did in.... ” game - still yet to win though update your browser for a second running. None! taken a look at what Octopus Energy for full year now you like publish. Renewable electricity and no exit fees and of course I could have switched and made a saving cheapest for!, returns & refunds of 27,566 Want to use website/app, bills are very easy to understand and! Experience with them other companies in the past who have been the best company I have had to to. Reviews out of the year 2019 and scored 5 out of the year 2019 scored. A better web experience, here and all over the internet companies out there, is. 2019 and scored 5 out of the cheapest Energy suppliers in the company 's TrustScore Consumer 2 reviews year..